Empathy is the ability to emotionally understand what other people feel, see things from their point of view and context, imagine ourselves in their place and respond appropriately. Empathy is relating to others with acceptance, understanding, and sensitivity to their diverse backgrounds, experiences and perspectives, and taking action accordingly.

Empathy plays an important role in being a socially competent person with meaningful social relationships. The ability to empathise is important for promoting positive behaviours towards others, and facilitating social interactions and relationships, thus motivating altruistic behaviour. This skill also makes us challenge intolerance, bias and stereotyping when we see it.

Empathy in Action The person will be able to:

  • Listen well, pay attention to non-verbal communication and pick up subtle cues.
  • Understand others’ perspectives and feelings.
  • Show sensitivity towards others.
  • Help other people based on their understanding of their needs and feelings.
  • Respect and relate well to everyone, regardless of their diverse backgrounds.
  • Alter the way they interact with others to fit with the others’ diverse needs and feelings.
  • Appreciate others for their strengths and accomplishments.
  • Provide constructive feedback to others to help them improve.
  • Put the needs of others first and look for ways to improve their situations.

Related Measures

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Related Programs & Strategies

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Related Resources

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